Couples Therapy
Service Description
At ZenCare Express, we understand that relationships can be challenging and that couples may face difficulties at any stage of their journey. That's why we offer professional couples therapy services to help you navigate those challenges and strengthen your relationship. Our experienced professionals provide a safe and supportive environment to help couples improve communication, deepen their connection, and work through any issues together. Take the first step towards a healthier and happier relationship and schedule an appointment with ZenCare Express today.
Cancellation Policy
Effective Date: 1/10/2023 Introduction: This policy outlines the procedures and guidelines for canceling and rescheduling appointments within ZenCare Express. We understand that unexpected circumstances may arise, and we strive to provide flexibility while ensuring a fair and consistent approach. Cancellation and Rescheduling Window: 2.1 Clients/Participants have the right to cancel or reschedule their appointment up to 1 hour before the scheduled time. 2.2 To cancel or reschedule, individuals are required to notify ZenCare Express via client portal or email at least 1 hour before the scheduled appointment. Fees and Charges: 3.1 Cancellations and rescheduling within the specified 1-hour window will not incur any additional fees. 3.2 Cancellations or rescheduling made less than 1 hour before the scheduled appointment may be subject to applicable fees or charges, which will be communicated to the client/participant. Refunds: 4.1 For services or events that require upfront payments, refunds for cancellations made within the 1-hour window will be processed promptly. 4.2 Refunds may not be applicable for cancellations or rescheduling made less than 1 hour before the scheduled appointment, as determined by ZenCare Express. Exceptions: 5.1 Exceptions to this policy may be considered on a case-by-case basis, taking into account extenuating circumstances. 5.2 ZenCare Express reserves the right to modify or waive the cancellation and rescheduling policy under special circumstances. Communication: 6.1 ZenCare Express will communicate this policy to clients/participants through various channels, including but not limited to the official website, emails, and other relevant documentation. 6.2 It is the responsibility of clients/participants to familiarize themselves with this policy. Review and Amendments: 7.1 This policy will be reviewed periodically and may be subject to amendments. 7.2 Any changes to the policy will be communicated to clients/participants in a timely manner. By participating in ZenCare Express's services or events, clients/participants acknowledge and agree to comply with this Cancellation and Rescheduling Policy within the specified 1-hour window.
Contact Details
contact@zencareexpress.com